Shipping

Each piece of Anne Sportun jewellery is carefully handmade by our team of goldsmiths, ensuring both the beauty and integrity of the piece. As a result, items not on hand at time of order will be shipped within 4-6 weeks after the receipt of your order with the exception of ready to ship items.If you have specific time requirements, please let us know at the time of your order and will do our best to accommodate them, call 1-844-363-4114 or email store@annesportun.com. You will receive confirmation of shipment when the order is sent. If you need your jewellery sooner, please contact us to see how quickly we can accommodate you.We ship worldwide.

We offer complimentary shipping with purchases over $500 within continental North America.

UPS Insured Overnight Shipping within the US – $30.00
UPS Insured Overnight Shipping within Canada – $20.00

Returns & Exchanges

We want you to be thrilled with your purchase however if a return or exchange is necessary, we are happy to accept most items for exchange or credit within 14 days. All returned items must be in original condition and accompanied with the original sales receipt.

Custom orders are not non-refundable and all sales are final after 30 days. Items purchased from a store must be returned to the original store where purchased.

For purchases made online, please contact us at 1-844-363-4114 or at store@annesportun.com for a return authorization number. Please know we will not accept any returns without this number.

Cancellations

We allow 48 hours to cancel your order in order to obtain full refund. Otherwise a credit note will be issued for the value of your order. Any questions or concerns can be emailed to store@annesportun.com or you can reach us at 1-844-363-4114.

Warranty/Guarantee

Our hand-made pieces are made with care using the finest materials and inspected to be free from known defects. We offer a lifetime warranty against manufacturing defects. In order to determine a manufacturing defect, we will have to inspect your piece. If another jeweller works on your Anne Sportun Jewellery our warranty is void.

We do not warranty stone damage, breakage or loss. We suggest you insure your jewellery against loss, damage and theft. *Proof of purchase must accompany items being returned for Warranty work. Shipping charges may apply.